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BY THE RECORDASHEVILLE

Water

Can Asheville count on its water now?

The City lifted its system-wide boil water notice on November 18, 2024, after what its recovery hub calls 53 days without potable tap water following Tropical Storm Helene. In October 2025 the City said both treatment-plant watersheds remained vulnerable and that FEMA-funded temporary pretreatment, costing about $6 million a month, was still running at North Fork and DeBruhl while permanent fixes are designed.

Period
2023-01 to 2026-10
Area
City of Asheville water system (Asheville Water Resources Department service area, Buncombe and Henderson counties)
The intake tower and walkway on the North Fork Reservoir.
The North Fork Reservoir, which the City says provides 70% of Asheville's water.Photo: City of Asheville. Source, Official publication; reuse terms not stated.

This number tells you how long the outage lasted. It does not tell you how reliable the system is today. As of October 2025, the City said both watersheds remained vulnerable.

53 days

without potable tap water after Tropical Storm Helene, ending when the boil water notice was lifted system-wide

September 2024 to November 18, 2024City of Asheville water systemA separate City year-end post counts it as 52 days. Non-potable water started coming back on October 11, 2024.

How often water came up for a voteEach bar is one year of votes on water in the City Council minutes.
Voted on separatelyRoutine items, passed together

2018 starts in October. 2026 is so far. Only votes this site has read in the minutes are counted.

Why it matters: Each vote is a decision about this issue. Routine items pass together in one vote, so a tall bar does not always mean more debate.

Why it matters: Safe tap water is one of the City's most basic jobs. This shows how long homes went without it after Helene.

What we don't know yet

  • We found no public figure or dashboard showing how reliable the system is now, such as days under advisory per year or turbidity events since November 2024.
  • We could not confirm that the temporary pretreatment systems are still running after November 30, 2025, or when permanent pretreatment will be finished.
  • The City's own posts disagree on the outage length: 53 days on the recovery hub, 52 days in the December 2024 year-end post.
  • We could not quote the 2016 NC Supreme Court ruling from an official page. The nccourts.gov case page states the question but not the outcome, and curl gets a 403 there even though the fetch tool loaded it.
  • We could not verify any 2023 General Assembly bill that would transfer Asheville's water system or create an MSD water district. 2023 Senate Bill 515 (Water and Sewer Affordability Act) is statewide and stalled in House Rules on 4/27/2023.
  • The City's Helene after-action report and a Water Resources 'Rapid Restoration' presentation are mentioned on City pages, but we did not fetch or verify the full documents.
  • We did not track the status of each 2023 Independent Review Committee recommendation.

Words on this page

Boil water notice (advisory)
A public-health notice telling customers to boil tap water before drinking it, used when the water may not be safe.
Turbidity
Cloudiness in water caused by sediment and debris. After Helene, high turbidity in the reservoirs made the water hard to treat.
Pretreatment
A step that removes sediment before water enters the treatment plant. The North Fork and DeBruhl plants are direct-filtration plants, so they depend on clear reservoir water.
Sullivan Acts
State laws, first passed in 1933 and expanded in 2005, that bar Asheville from charging some customers outside city limits more than city residents.
CCF
One hundred cubic feet of water. Asheville water bills measure use in CCF.